Welcome to Prakhinya Tour and Travels (OPC) Private Limited. By accessing or using our website www.prakhinyatour.com and purchasing travel packages online, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Company Information

Company Name: Prakhinya Tour and Travels (OPC) Private Limited
Nature of Business: Tour and Travels
Director: Omprakash
Registered Address:
PS Qube, Unit No. 619A, Noapara, J.L. Plot No. IID/31/1, NH-12,
New Town, North 24 Parganas – 700156, West Bengal
Contact: +91 9166009791
Email: prakhinyapvtltd@gmail.com

2. Acceptance of Terms

By using this website or booking any travel package, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.

3. Services Offered

Prakhinya Tour and Travels provides online travel packages, tour planning, and related travel services. All services are subject to availability and confirmation.

4. Booking & Payment

  • All bookings must be made through our website or authorized communication channels.
  • Full or partial payment (as applicable) is required to confirm a booking.
  • Prices shown on the website are subject to change without prior notice.
  • A booking is confirmed only after successful payment and confirmation from us.

5. Cancellation & Refund

  • Customers may request cancellation and refund as per the applicable policy for the selected package.
  • Approved refunds will be automatically credited to the original payment method.
  • Refunds are generally processed within 4–5 working days, subject to bank or payment gateway processing.
  • Some packages may be non-refundable, which will be clearly mentioned at the time of booking.
  • No refund will be provided for no-shows or unused services.

(For more details, please refer to our Return and Refund Policy page.)

6. Changes & Modifications

  • Any request for changes to travel dates, services, or packages is subject to availability.
  • Additional charges may apply for modifications.
  • We reserve the right to make changes to itineraries due to operational or unavoidable circumstances.

7. User Responsibilities

  • Customers must provide accurate personal and payment information during booking.
  • Any loss caused due to incorrect information provided by the customer will be the customer’s responsibility.
  • Customers must comply with all travel rules, local laws, and regulations during the trip.

8. Third-Party Services

We may arrange services provided by third parties such as hotels, transport providers, or activity operators. Prakhinya Tour and Travels is not responsible for any deficiency, delay, or failure of services provided by such third parties.

9. Limitation of Liability

Prakhinya Tour and Travels shall not be held responsible for:

  • Delays or cancellations due to natural disasters, weather conditions, government actions, or unforeseen events
  • Loss of personal belongings, injury, or inconvenience during travel
  • Technical issues related to website access or payment gateways

10. Intellectual Property

All content on this website, including text, logos, images, and designs, is the property of Prakhinya Tour and Travels and may not be copied or used without prior written permission.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in West Bengal.

12. Changes to Terms

Prakhinya Tour and Travels reserves the right to modify these Terms and Conditions at any time without prior notice. Updated terms will be effective immediately upon posting on the website.

13. Contact Us

For any questions regarding these Terms and Conditions, please contact:

📞 +91 9166009791
📧 prakhinyapvtltd@gmail.com